Managing Quality and Risk

Managing quality often means addressing small issues so that they do not escalate into risks for the organization. This week’s learning activities addressed some of the organizational challenges nursing leaders are likely to face.

Select one of the topics from this week’s learning activities:

  • Mitigating bullying and lateral violence
  • Managing conflict
  • Using power to influence
  • Improving communication
  • Valuing diversity

Develop a plan to carry out your selected topic as a nurse leader on your floor. Consider:

  • Available resources: time, budget, space, industry collateral, personnel
  • Employee engagement
  • Change management principles
  • Team dynamics

Create a presentation to show your CNO how you plan to address the topic.

Format your assignment as one of the following:

  • 7- to 10-slide presentation
  • 15- to 20 minute oral presentation
  • 450-word executive summary
  • Another format approved by your instructor

Expert Solution Preview

As a medical professor in charge of creating college assignments and answers for medical college students, I understand the value of creating plans as nurse leaders. One of the topics covered in this week’s learning activities is the management of quality by addressing small issues that may escalate into risks for the organization. In this assignment, I will provide an answer to developing a plan to carry out one of the selected topics as a nurse leader on the floor.

The selected topic for this assignment is ‘valuing diversity,’ and my plan as a nurse leader is to create an inclusive workplace that respects all individuals regardless of their race, ethnicity, gender, sexual orientation, or religion. Diversity is a critical element in healthcare, and it is essential for nurses to understand and appreciate how different patient populations view healthcare.

First, I will allocate sufficient time and resources to conduct a diversity training program for all nurses on the floor. The budget will cater to resources such as hiring a diversity expert, buying relevant training materials, and compensating employees for attending the session. The training program will aim to educate nurses on diversity awareness, cultural competence, and the importance of understanding patients’ backgrounds, beliefs, and values.

To ensure employee engagement, I will involve nurses in establishing a diversity and inclusion committee. The committee will consist of individuals from diverse backgrounds, and they will be tasked with identifying areas where the floor can improve diversity and inclusion. This approach will empower employees to contribute ideas and suggestions towards addressing any diversity concerns.

Change management principles will also play a crucial role in ensuring effective implementation of the program. I will introduce the change gradually, beginning with small diversity initiatives such as introducing food from different cultures in the hospital cafeteria. This approach will allow the staff to adjust to the change before introducing more significant initiatives.

Finally, team dynamics are essential in valuing diversity. I will encourage teamwork and collaboration among nurses to create an open dialogue where different perspectives are shared. This approach will enable nurses to appreciate different viewpoints and create an environment that is welcoming to all patients.

In summary, my plan as a nurse leader to value diversity on the floor involves creating a diversity training program, establishing a diversity and inclusion committee, implementing gradual change management principles, and fostering teamwork and collaboration. By following these strategies, the floor will become more diverse, inclusive, and welcoming to all patients and employees.

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